“You persuade a [person] only insofar as you can talk his language by speech, gesture, tonality, order, image, attitude, idea, identifying your ways with his.” A useful approach in negotiation, mediation, arbitration, and life.
The ABQB has held that neither written notice of defects within a prescribed time nor notice for conciliation are mandatory steps in the Alberta New Home Warranty Program dispute resolution process. See Urban E. Homes Ltd. v. Condominium Corporation No. 0313563. Conciliation is primarily aimed at ensuring resolution of the Program’s warranty obligation, not the builder’s. […]
The Globe and Mail today says researchers have found that offering a precise number, such as $4,925, resulted in a significantly more deferential counteroffer, due to the perception that a precise opening offer was more reasoned and informed. While this may be true, negotiators participating in principled negotiation, fostered in mediations, may be asked to […]